Privacy Policy

Pistick (the "Company" or "we") respects customers' privacy and personal data. To ensure transparency in how we handle customer data, please read this Policy and its contents carefully.

Collection of Personal Data

When you browse our website, register as a member, purchase our products or services, or use our products or services, the Company may collect your personal data, including but not limited to your name, email address, mobile phone number, IP address, location, usage behavior, and other related information. Your payment will be processed by a third-party payment provider. The Company does not collect your credit card information; instead, it directs you to a third-party payment provider to complete the payment.

Purpose of Collecting Personal Data

The Company collects, processes, and uses your personal data, and shares it with affiliates and partners, for the following purposes:

• Providing value-added services
• Maintaining customer relationships
• Providing customer service and support
• Operational needs
• E-commerce transactions
• Marketing and promotion
• Detecting, preventing, and addressing illegal activities or violations of the Company's Terms of Service, including but not limited to fraud, scams, copyright infringement, and other unlawful conduct
• Complying with relevant laws and regulations of the Republic of China (Taiwan) and cooperating with law enforcement investigations
• Cooperating with judicial proceedings
• Other purposes required by laws and regulations

Processing and Use of Personal Data

We will develop relevant products both within and outside the Republic of China (Taiwan) based on analysis of customer needs and consumption patterns. The Company partners with major cloud service providers to offer products and services, so your personal data may be transferred, processed, or used in regions outside Taiwan, including but not limited to the United States.

Retention Period of Personal Data

The Company retains your personal data only for as long as necessary to achieve the purpose of collection, or for the retention period required by law. Please note that deleting the Company's software, canceling a subscription, or ceasing to use the Company's website, products, or services does not mean your personal data will be automatically deleted. To delete your personal data, please email [email protected] to submit a request.

Your Rights

Regarding the Company's collection and use of your personal data, you have the following rights:

• Inquire about the personal data held by the Company
• Request supplementation or correction of your personal data
• Request a copy of your personal data
• Request deletion of your personal data
• Request that we stop collecting, processing, or using your personal data (when the original purpose of collection no longer exists)

Please note that if you decline to provide certain personal data, the Company may be unable to provide a complete product experience or service.

Cookies and Data Collection

The Company's website uses cookie technology to provide a better product and service experience. For system-logging purposes, these cookies are stored in your browser. The related data may include but is not limited to browser type, operating system, internet protocol (IP) address (see Note 1), domain name, and browsing time. We may also use cookie technology (see Note 2) to process your personal data, including but not limited to third-party cookies, Google Analytics, Google AdWords, and Facebook Pixel. You can set your browser to refuse cookies.

Technical Notes

1. An internet protocol (IP) address is an identification number automatically assigned to your computer by the system when you use the internet; it may vary depending on the connection session.
2. Cookies are text files containing small amounts of data used to identify the computer device you use online. Among them, HTTP cookies are specifically used to identify particular users and improve the web browsing experience.
3. The data in a cookie is generated by the server when you connect, and is tagged with an identifier unique to you and your computer.
4. When your computer exchanges cookies with the web server, the server reads this identifier to provide information content tailored to you.

Unsubscribing

You may unsubscribe from marketing newsletters or advertising messages at any time. To unsubscribe, please email [email protected] and include the email address you wish to unsubscribe.

Contact

If you have any questions about this Privacy Policy, please email [email protected]. Your privacy is important to us, and the Company will take appropriate measures in accordance with the law to protect the security of your personal data.

In case of any discrepancy, the Traditional Chinese version of this Privacy Policy shall prevail.